My name is Eric Bowman, and if you have questions about insurance, this is the blog you need to read. I was always confused when I had to purchase insurance. I would either end up paying for insurance I didn't need or I wouldn't buy the right policy. I finally decided that I was going to learn all I could about insurance policies so that I would understand exactly what I was buying. Now, I am completely satisfied with my insurance and the coverage is just what I need. I realized that there are others who are probably just as confused as I was, so I am writing this blog to help others get the best insurance for their needs and budget. I hope that my blog gives you the information you need to make the right choices when purchasing insurance.
It is never a good day when you are awakened to either police knocking on your door or you arrive at your business to find that you will be dealing with the police most of the day. When the reason for the police interaction is that there has been a break-in, vandalism, and/or theft at your place of business, it is definitely not a good day. After you spend most of your morning talking to police and having police officers take pictures and ask a lot of questions, you have to take your own pictures as evidence before you begin cleaning up the mess. Here is what you should do next.
Call Your Commercial Insurance Company
As a smart, savvy business owner, you should have commercial insurance. Anything that happened to your property in the last seventy-two hours should have you reaching for the phone and calling your commercial insurance company. Begin filing a claim immediately, since most of the damages and losses to your business should be covered.
If you can file for losses due to theft, you will need to know exactly what was stolen and what it was all worth. The insurance company needs a detailed list of losses before they can process your claim. Whether you created a list with the police's help or you started the list while cleaning up the destruction, give the insurance agent that list over the phone or type it up and send it in an email. The agent will also want pictures of all of the damages, which is why you had to take pictures before you started cleaning up glass and other damaged goods.
If You Hire Help to Clean up, Save the Bill
If the vandals/intruders/thieves did a "smash and grab" job on your business (as they sometimes do with jewelry stores and electronics retailers), the place is probably a complete hazard and a total mess. If you have to hire a clean-up crew to get all of the dangerous mess out of the way, and/or any other commercial cleaning specialists, save the bills. Not only can you sue the criminals for these costs, but you can also submit the bills to the insurance company for reimbursement. In the meantime, your business is likely to be closed for the day just to prevent any harm to customers. Let them know you can still do business online or over the phone, but your brick and mortar location is closed for repairs.
Reach out to a commercial insurance agency for more information.